06-11-2018 05:26 PM - edited 01-05-2022 04:54 AM
Hi Everyone. Newbie here.
I purchased my sim at Walmart and activated it there. I haven't gotten a $20 credit after 2 bills (original and the next month) I thought the $20 came off your next bill. Was I supposed to do soemthing else?
06-18-2018 01:01 PM - edited 06-18-2018 01:01 PM
@HandyStoic wrote:It was a Talk and Text plan. Maybe because it was a promotional offer plan? $40 for T&T with 2.5Gb for 30days.
It was a Talk and Text plan. Maybe because it was a promotional offer plan? $40 for T&T with 2.5Gb for 30days.
Unfortunately plans with data are not eligible for the $20 credit.
06-18-2018 12:44 PM
06-17-2018 01:59 PM
I did not get it either. Is it because I got the 40$ talk and text plan?
06-11-2018 05:29 PM - edited 06-11-2018 08:59 PM
Which plan did you subscribe to? Only talk and text plans (no data) are eligible for the $20 credit.
You can send a message to Moderator_Team and they can look into it.
