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Credit card expired, how do I change to a new number for Autopay?

pty
Good Citizen / Bon Citoyen

As per title, my credit card just expired and I need to change it for my autopay? I don't see it in the "manage autopay" tab under "self-serve." Can someone help me out?

7 REPLIES 7

Fara
Great Citizen / Super Citoyen

Great, thanks @SD08

Now i see it

SD08
Retired Oracle / Oracle Retraité

@Fara

To change or remove a credit card in your PM self-serve account, you would go to "Payment", then "Make a Payment," then click on the orange-coloured link "Manage my card" near the bottom of that page. (lower red-circled link in photo)

Autopay1.jpg

Fara
Great Citizen / Super Citoyen

Hi @dav6485

I don't see the "Manage credit or visa debit card"  in the one payment section. I have to pay for tomorrow and I just have my new visa card.

SD08
Retired Oracle / Oracle Retraité

@pty wrote:

Thanks for the timely reply! I did as you said, and will find out if it works when the next payment is dued.

 

Edit: Sorry, but I accidentally accepted my reply as the solution!! I don't know how to undo it. I meant to give credit to you instead! My apologies.


@pty

Moderator @MarieHelene_L has made the change for you, but just so you know how to undo the acceptance of a solution, you would click on the three vertically stacked dots in the upper-right corner of the post, then click on "Not the solution."  You can then choose another post, as the "Accept as solution" buttons will reappear.

PublicMobile_UnmarkSolutionAccepted.jpg

MarieHelene_L
Town Hero / Héro de la Ville

Got you covered @pty! I just gave credit where it's due Smiley Very Happy



*Please do not post private info such as: phone number, account number, PIN etc... This is a public forum!*

pty
Good Citizen / Bon Citoyen

Thanks for the timely reply! I did as you said, and will find out if it works when the next payment is dued.

 

Edit: Sorry, but I accidentally accepted my reply as the solution!! I don't know how to undo it. I meant to give credit to you instead! My apologies.

dav6485
Great Neighbour / Super Voisin

You can try updating your credit card info by clicking the 'Payment' tab, then clicking 'One Time Payment', and then clicking 'Manage credit or Visa Debit card'

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