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Credit card charged but PM account has not received funds?

Zeker
Good Citizen / Bon Citoyen

I make this post because my credit card has been charged with AutoPay yet the payment history does not show the funds has been received to pay the plan. There was a similar situation happening last month and I have been informed that it is because it was because of a glitch. So now I do not know what is happening.

1 REPLY 1

SD08
Retired Oracle / Oracle Retraité

Is your service working?  If it's not and your card has been charged, then you'll need a moderator to fix this.

Click this Moderator_Team link to send a private message for assistance.  Include your phone number.
More info on moderators:  http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

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