@alekhrycaiko wrote:
I've been unable to process any credit card on the automated payment system provided by public mobile. I've tried multiple cards, all of which have plenty of credit - and the site is providing me:
> Sorry, your credit card was declined by your card provider, so this purchase could not be completed. Contact your card provider for more information. Please note this can result when multiple payments are made too close together.
How do I resolve this? Considering I've used multiple cards, I'm suspecting this is something to do with the payment system on Public mobiles end.
@alekhrycaiko Possibly the PM credit card security lock was triggered and needs to be reset by the PM moderator team for your account. If you try again after an hour without success best to contact the moderator team.
To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Moderators are available: M-F from 8 AM to midnight Eastern time and S-S from 8 AM to 10 PM Eastern time.
Note: Moderator Hours are subject to change, but you can always find the current times here
Please note that account verification may be required when contacting the Moderator Team
