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jonebone98
Great Neighbour / Super Voisin

Changing credit cards

hi, i want to keep autopay but i also want to change what credit card it is being charged to

 

can anyone help?

 

thanks


Accepted Solutions
esjliv
Mayor / Maire

Re: Changing credit cards

HEllo @jonebone98 ,

 

Sign into self serve, under "Payment" tab, and see bottom left corner "Manage My Card"

esjliv_0-1602238576065.png

View solution in original post


All Replies

Re: Changing credit cards


@jonebone98 wrote:

hi, i want to keep autopay but i also want to change what credit card it is being charged to

 

can anyone help?

 

thanks


To do that in your self account, you need to first remove/replace the old card. This won't affect your autopay reward as long as you add a new card and enable autopay.

esjliv
Mayor / Maire

Re: Changing credit cards

HEllo @jonebone98 ,

 

Sign into self serve, under "Payment" tab, and see bottom left corner "Manage My Card"

esjliv_0-1602238576065.png

View solution in original post

popping
Oracle

Re: Changing credit cards

Manually test the new cc by adding $1 to your account to make sure that the new autopay cc is working.

 

Helpershelper
Town Hero / Héro de la Ville

Re: Changing credit cards

@jonebone98 

 

Here's the direct link after you sign in:

 

It's on the bottom

https://selfserve.publicmobile.ca/Overview/payment/Make-a-Payment/

 

billyjean007
Good Citizen / Bon Citoyen

Re: Changing credit cards

From my experience, I remove my old credit card   and then I signed up for autopay again with my new credit card and it worked for me.

maiko
Great Neighbour / Super Voisin

Re: Changing credit cards

Same question I have. Thanks for solutions in this posting. I'll just share the steps i did:

 

1. sign into self serve https://selfserve.publicmobile.ca/Overview/payment/Make-a-Payment/

2. click under "Payment" tab

3. click bottom left corner link: "Manage my card - Update or remove my Credit or Visa debit card"

4. click on the link "Replace this credit card"

5. update your CC info

6. after your done, you should see still see "AutoPay is active on this account"

 

cheers

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