cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Great Neighbour / Super Voisin

Change credit card for auto payments

How do I change my credit card account for auto payments

Model Citizen / Citoyen Modèle

Re: Change credit card for auto payments

@cojan1999  Log into your account. Go to the make a payment page. Scroll down to bottom of page. Click on manage cards. Click on replace credit card. Not remove. Replace credit card info. Do this using a clear browser and secret/incognito mode preferably using chrome or Firefox.

Mayor / Maire

Re: Change credit card for auto payments

@cojan1999 

Setting up AutoPay means that you earn $2 every 30 days!
To set up AutoPay, sign in to your Self-Serve account, select the ‘Payment’ tab, then ‘Register for AutoPay’. From here, you can sign up for AutoPay or remove the feature, if you no longer want payments to automatically occur. If you would like to change the card that is automatically charged, scroll to the bottom of the ‘Payment’ tab, then select ‘Manage my card’. This will allow you to update or remove your credit or Visa Debit card.

 

 

 

Two options are available: "Replace this credit card" and "Remove this credit card"
Use "Replace this credit card" to update the CC info

 


Note: When entering the postal code do not enter any spaces. Also do not use the unit number field even if you live in an apartment or condo and use a desktop browser if you can.

Hope this helps!