03-31-2019 06:25 PM - edited 01-05-2022 07:02 AM
03-31-2019 11:57 PM
Thanks again.
I figured out the issue, I updated my email address (both in profile and username), but the "forgot password" links were sent to my prior email.
03-31-2019 06:42 PM - edited 03-31-2019 06:42 PM
@encryptix wrote:Thanks, I have used the forgot password links twice and both times it says my password has changed, but I still cannot login to pay for my plan
You need to write a message to the moderator as said above. And you can put money in your account at recharge.com if it's necessary. Waiting time is few hours to 2 days.
03-31-2019 06:34 PM
Thanks, I have used the forgot password links twice and both times it says my password has changed, but I still cannot login to pay for my plan
03-31-2019 06:31 PM
You will need to contact moderator to help reset your password.
Send a private message to moderator through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437