12-09-2017 01:35 PM - edited 01-05-2022 03:42 AM
My service was suspend so i purchased a 25$ voucher and changed my plan to a lower one but its still not working my service how do i get my service working
Solved! Go to Solution.
12-09-2017 01:38 PM - edited 12-09-2017 01:38 PM
Plan changes cannot be processed in the self serve portal for suspended accounts. You will need the help of a moderator to resolve this issue. The moderator team can be reached via private message using this link. Refer to the following link for information on contacting the moderator team. Good luck.
http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...