Thank God you're wrong 1 I think yeah the numbers don't match my SIM card but they the $50 for my plan and the auto renewed me I think it's probably all right now just wondering were you just razzing me in there before about the SIM card t
@D0pey911 if you log into your account and click "change sim card" it will show you the last 4 digits of the sim.
Now take the sim out of your phone and see if the last 4 digits of the sim card that is in your phone match the last 4 that displays on your account.
If they don't match there is a problem. It likely means you have been sim jacked and now someone else has control over your phone.
This is a serious matter as anything attached to your phone they could gain access to. Social media accounts , bank accounts etc anything that is attached to the phone number.
You will have to set your account to Lost/Stolen so the system blocks that other sim card. Then proceed to change all your passwords, security questions, and keep a close eye on all bank/credit card accounts.
So does the last 4 digits of the sim match on both your account and your physical sim?
Ok so your renewal went thru, you weren't simjacked but do you have service? Reboot your phone when you get up and check to see if all of your services have renewed. Nighty night!
@D0pey911 I can understand your frustration with this. Since this is a prepaid service, you’ll have to pay ahead of time, and after 30 days, your rewards balance is deducted from what you’re owing. I would just set up auto-pay, and that way, you’ll never have to worry about overpaying anything. Also, there aren’t any refunds as it’s prepaid.