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Can not access my public mobile account

RoyDelisle
Good Citizen / Bon Citoyen

Hi 

i don't understand how i can have an email account  with public mobile but no phone account give i gave a phone and make monthly payments to public mobile. Is there anyway i can get everything created and linked together so they all work? Or is that a bridge to far?

5 REPLIES 5

Koombassi
Model Citizen / Citoyen Modèle

@RoyDelisle

Have you tried @hairbag1 suggestion re: Forgot Password? What results? Can you confirm you previously could access your account?


@RoyDelisle wrote:

I did the forget password and it says i don't have an account 


Try to create your account:

 

https://selfserve.publicmobile.ca/self-registration/

@RoyDelisle...top page, click Get Help / Chat with Simon to start process of Customer Service Agent assistance.

RoyDelisle
Good Citizen / Bon Citoyen

I did the forget password and it says i don't have an account 

JK8
Mayor / Maire

@RoyDelisle wrote:

Hi 

i don't understand how i can have an email account  with public mobile but no phone account give i gave a phone and make monthly payments to public mobile. Is there anyway i can get everything created and linked together so they all work? Or is that a bridge to far?


Your email account is your username for self service. Try logging in. If you forgot your password try the Forgot password link.

 

https://selfserve.publicmobile.ca

Need Help? Let's chat.