My keypad on my phone doesn't work properly am wondering if I can use a different phone to pay my bill
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Far as I know you cannot use somebody else's phone to pay via 611. But you can always go online and pay through the self - serve website.
@Micker if you're looking to use the *611 IVR interface, you'll need to insert your sim into a different (unlocked) phone to do so.
If you wish to use self-serve (My Account) interface, you can do it from any web browser on any device.