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Great Neighbour / Super Voisin

CREDIT CARD NOT VERIFIED

My account was suspended today because I had a new credit card issued to me and it won't accept it, says not able to verify credit card???????

Mayor / Maire

Re: CREDIT CARD NOT VERIFIED


@Bilt4spd wrote:

My account was suspended today because I had a new credit card issued to me and it won't accept it, says not able to verify credit card???????


Get a payment voucher at a 7-11 type of retail outlet...Shell Gas stations even better. Then call 611 to activate your account. Then contact moderators to straighten out cc issue.

What type of new credit card you trying to add ?

Mayor / Maire

Re: CREDIT CARD NOT VERIFIED

@Bilt4spd  - When updating CC, you can try clearing browser cache or using browser in privacy/incognito mode.  Might also try completely deleting the old card, and adding the new card afterwards.  Remember that the address must match exactly as it shows on your statement, and the apt# field should be left blank.

 

Good Citizen / Bon Citoyen

Re: CREDIT CARD NOT VERIFIED

it may be easier for you to go get a payment voucher to pay if the credit card is not working.

Has the card been activated as of yet?

I had this same issue and then called my credit card company, had it activated and now it works fine on my ACCOUNT