12-29-2019 01:12 PM - edited 01-05-2022 10:10 AM
I signed up for auto pay and the date says the payment date is Jan 25. I just got a text say pay,ent is due Jan 1. Which is it?
Solved! Go to Solution.
12-29-2019 01:15 PM
@Jmeikle wrote:I signed up for auto pay and the date says the payment date is Jan 25. I just got a text say pay,ent is due Jan 1. Which is it?
Just ignore that message. If you've already paid for Dec, then your next payment is due 30 days after that.
Welcome to Public Mobile.
12-29-2019 01:14 PM
Known issue. Several customers got the same text this morning. Just ignore
12-29-2019 01:14 PM
@Jmeikle January 25.
12-29-2019 01:14 PM
@Jmeikle Common issue today. Check selfserve.publicmobile.ca and see that your renewal date is still Jan. 25th, and ignore this message.