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Jmeikle
Great Neighbour / Super Voisin

I signed up for auto pay and the date says the payment date is Jan 25.  I just got a text say pay,ent is due Jan 1.  Which is it?

 

4 REPLIES 4

hairbag1
Mayor / Maire

@Jmeikle wrote:

I signed up for auto pay and the date says the payment date is Jan 25.  I just got a text say pay,ent is due Jan 1.  Which is it?

 


Just ignore that message. If you've already paid for Dec, then your next payment is due 30 days after that.

Welcome to Public Mobile.

Dunkman
Oracle
Oracle

@Jmeikle 

Known issue. Several customers got the same text this morning.  Just ignore 

geopublic
Mayor / Maire

@Jmeikle  January 25.

ChuckYeah
Mayor / Maire

@Jmeikle Common issue today. Check selfserve.publicmobile.ca and see that your renewal date is still Jan. 25th, and ignore this message.

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