@ogsurette Check at the bottom of your overview page to make sure it says you are signed up for dynamic auto pay. If it was not applied upon renewal you can contact the moderators to have it applied. Unless you have a $2 balance ( when it should be $0) and your auto pay reward also shows $2. Occasionally a reward may not be applied but will show as a credit if that is the case no moderator is needed.
Can you take a screenshot of payment history, blackout personal/account info. This way we can figure it out. Is it possible that stove of your referrals went inactive?
Im starting to think it may have gotten disabled
Check your account to make sure.
If you need to, enable AutoPay to get the credit in time for your next renewal.
How to Set Up AutoPay
Setting up AutoPay means that you earn $2 every 30 days!To set up AutoPay, sign in to your Self-Serve account, select the ‘Payment’ tab, then ‘Register for AutoPay’. From here, you can sign up for AutoPay or remove the feature, if you no longer want payments to automatically occur. If you would like to change the card that is automatically charged, scroll to the bottom of the ‘Payment’ tab, then select ‘Manage my card’. This will allow you to update or remove your credit or Visa Debit card.
I have the worst memory and no this has got me wondering if i hit autopay right after instead of right before. Oh god i hope not. that makes me look pretty stupid if so lol
@ogsurette Unless your account is suspended you cant prepay you can only add funds to your account. Rewards are not "credited" to your account until your renewal. If you go to your rewards page it will tell you the estimated amount you owe. It will be your plan minus rewards. So it should say estimated payment $18.