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Autopay

jasikabawa
Great Neighbour / Super Voisin

How to cancel autopay?

5 REPLIES 5

Helpershelper
Town Hero / Héro de la Ville

@jasikabawa 

 

Hi there, here’s how to remove auto pay once you’re signed into self serve:

 

https://selfserve.publicmobile.ca/Overview/payment/Make-a-Payment/

 

 

 

Anonymous
Not applicable

@jasikabawa wrote:

How to cancel autopay?


Log in to your self-serve and Make a payment and click on the big autopay button. It's basically a toggle.

Or with your 4 digit PIN you can use the 611 service to toggle it off.

But why? Are you porting out? You can use the Lost/stolen function to Suspend your service for up to 90 days.

 

Edit: jiminy christmas

Triguy
Mayor / Maire

To update or remove your credit or Visa debit card details, sign in to Self-Serve. Once signed in, click on the ‘Payment’ tab, then scroll to the bottom of the page and select ‘Manage my card’. Here, you will have the option to either select ‘Replace this card’, where you can enter the details for your new card, or ‘Remove this card’. You will need to review and confirm this change to your account and then you’re all set..

Jb456
Mayor / Maire

Log into your account click payment then manage auto-pay.

 

Screenshot_20200201_045056.jpg

 

 

Or bottom left to manage my card and remove it all together.

Screenshot_20200124_073012.jpg

 

You can also call 611 from your phone and disable auto-pay.

JoyLuck
Mayor / Maire

@jasikabawa wrote:

How to cancel autopay?


Call 611 from your phone to remove autopay or you can log into self service to remove it.

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