@Balind25, has the balance been taken from your credit card, and is now sitting in your account as 'Available Funds', or are you still listed as owing money?
Normally, the message you mentioned is nothing but a place holder (as ugly as it is), and things go smoothly. Has your card expired, do you have the ability to try calling 611 on your phone to check 'balance'?
Done. Thanks for the tag.
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That’s the problem I can’t axcess that account any more to see as its been closed
But can see on my account that 53.76 has been removed from my visa debit
Unfortunately, we can't help you with that. You need to send a private message to the moderators. Hopefully, they'll be able to see what happened and get it fixed. Good luck!