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Re: Autopay set up, credit card works, but account is suspended.

@Balind25, has the balance been taken from your credit card, and is now sitting in your account as 'Available Funds', or are you still listed as owing money?

 

Normally, the message you mentioned is nothing but a place holder (as ugly as it is), and things go smoothly.  Has your card expired, do you have the ability to try calling 611 on your phone to check 'balance'?

Town Hero / Héro de la Ville

Re: Autopay set up, credit card works, but account is suspended.

@mimmoor @NDesai   could one of your please edit user @Hayl2128  post to remove some private information.  Thanks.

Oracle

Re: Autopay set up, credit card works, but account is suspended.


@dabr wrote:

@mimmoor @NDesai   could one of your please edit user @Hayl2128  post to remove some private information.  Thanks.


Done. Thanks for the tag. 


I am not a mod. Do not send me private message with your personal info.

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Great Neighbour / Super Voisin

Re: Autopay set up, credit card works, but account is suspended.

That’s the problem I can’t axcess that account any more to see as its been closed 

Great Neighbour / Super Voisin

Re: Autopay set up, credit card works, but account is suspended.

But can see on my account that 53.76 has been removed from my visa debit 

Town Hero / Héro de la Ville

Re: Autopay set up, credit card works, but account is suspended.


@Hayl2128 wrote:

But can see on my account that 53.76 has been removed from my visa debit 


Unfortunately, we can't help you with that. You need to send a private message to the moderators.  Hopefully, they'll be able to see what happened and get it fixed.  Good luck! 

Mayor / Maire

Re: Autopay set up, credit card works, but account is suspended.


@Hayl2128 wrote:

But can see on my account that 53.76 has been removed from my visa debit 


You'll have to contact a moderator for their assistance...Click this to message them

Sometimes they get busy so please be patient...they will respond.