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Seawatersoul
Good Citizen / Bon Citoyen

Re: Autopay ignored, had to top up manually and was orvercharged!

May I please ask that the hybrid system is? ☺️✌️💛

hairbag1
Mayor / Maire

Re: Autopay ignored, had to top up manually and was orvercharged!


@Seawatersoul wrote:

May I please ask that the hybrid system is? ☺️✌️💛


A few days before your next renewal...you can manually pay for it.

As long as you have a valid cc on file and set to Autopay, you'll still get the Autopay Reward of $2.

That seems to minimize occurrence of the dreaded Autopay glitch seen by some customers.

softech
Mayor / Maire

Re: Autopay ignored, had to top up manually and was orvercharged!

I think they meant.. you still setup Autopay on your My Account to get the $2 reward...

 

but before the due day, you add fund to your account manually.  The fund will be stayed as "Available Fund" on your My account.  PM will take money there.   So, no Autopay will trigger since you already manually added fund, but you still getting the $2 rewards

darlicious
Mayor / Maire

Re: Autopay ignored, had to top up manually and was orvercharged!

@Seawatersoul 

Basically it means  you manualy top up your account a day or two before renewal guaranteeing you will never have an autopay failure and lose service but collect the $2 autopay reward anyways.

Seawatersoul
Good Citizen / Bon Citoyen

Re: Autopay ignored, had to top up manually and was orvercharged!

Everytime I see your name I start to sing fergalicious lol but with darlicious tehehehehe 🤗💛 hope you're doing well my new friend!! 🙌🙌🙌 And thankyouuuuu ❤️

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