@foster-kaitlin wrote:
Why would autopay not work?
That's a great question, but it's not uncommon. Some people say, once your account goes into renewal mode, you should leave it alone. Of course, banks and systems go offline for short periods of time as well. The bottom line is the value of a fail-safe system is that these sorts of hiccups are avoided or overcome. It seems like PM (or better said, the builder of PM's self service system) is still working on getting to this stage.
All you can do is limit the damage when it happens. And PM did another update last night, so the hope is that it is addressing this and other issues people are experiencing.
