Auto pay enabled but account suspended

[Georgeleg04]

I have auto pay enabled and it added the funds but it still says my account is gonna deactivate  in 20  days??

[Chaos_Scorpio]

only msg a mod if the service stops working. like mimmo said, this is normal. 

[Georgeleg04]

It is currently working. Thank you

[Nsk143]

Send a private message with your ph#, and your email to mod along your details explaination and they will get back to you.    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[passiveegg]

it looks like you need help from the moderators, but before you messsage them check if your credit card information is there and see if its correct. if not i suggest you to change it asap

[mimmo]

Hi, is your phone currently working?  if yes dont worry the messages  uring the renewal period are confusing.   the payment and the plan renewal happen about 6 hours apart.

if your service stops then it is time to contact mods.

this is always a god read https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/EXPIRED-vs-SUSPENDED-AVAILABLE-FUNDS-vs...