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Auto Pay

Pipcan
Great Citizen / Super Citoyen

In prior months my account would show “Available Funds $2.00”. Currently, it is not showing that although Auto Pay is shown to be activated.  Is this a problem?

5 REPLIES 5

@Pipcan 

 

The $2.00 you might have seen in your Available Funds could have been the reward displaying for the first month of service as it doesn't get applied to the account until the 1st renewal after 30 days.   (thus on the 1st renewal, those who have auto-pay from activation will see 2 x $2.00 auto-pay rewards applied)

Pipcan
Great Citizen / Super Citoyen

Ah yes, I see! Thanks

@Pipcan 

 

So long as you have this showing, your good to go:

 

HALIMACS_0-1616250382423.png

 

To confirm which of your rewards are going to be allocated toward your next renewal, select My Rewards, then click the right facing triangle before "Total reward earned", to see this:

 

HALIMACS_0-1616251873298.png

 

 

Anonymous
Not applicable

 @Pipcan : As long as you're getting it one way or another that's fine. If it keeps switching around the timing then it'll only mess up your payment amount.

hTideGnow
Mayor / Maire

If you meant the $2 from AutoPay, then you should see it under My Rewards.

 

Available fund show ing $0 is ok.  It means current there is no fund on your account.   In the next pay cycle, it will take $plan - $2 - $(other rewards).

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