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Anyone else not get their rewards paid out this renewal?

steff12321
Model Citizen / Citoyen Modèle

I'll be contacting the mods, but just wondering if anyone else hasn't received their rewards this month. I was supposed to get $2 for autopay, $3 for referral, and $5 for community reward but didn't receive any of those.  

 

12f209ab253f4e364122e20eeaa7070d

6 REPLIES 6

Jackhyf63
Town Hero / Héro de la Ville

Same issue,today announcement I got top25%,but I don’t see any $ shows on my account reviews.

hycm53
Mayor / Maire

@steff12321 wrote:

I'll be contacting the mods, but just wondering if anyone else hasn't received their rewards this month. I was supposed to get $2 for autopay, $3 for referral, and $5 for community reward but didn't receive any of those.  

 

12f209ab253f4e364122e20eeaa7070d


I always get $2 for autopay, $1 for referral on renewal date. 

steff12321
Model Citizen / Citoyen Modèle

Thanks! Just sent them a PM, hopefully will get resolved soon too. 

GR
Mayor / Maire

Last month it happened on one of my accounts, I just mess the mods and within a day they credited the account! 

Timbits93
Great Neighbour / Super Voisin

Same issue, though for me it actually automatically topped up a month ahead but no deductions for AutoPay or Loyalty.

 

Already sent a message to the Mods.

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