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Great Citizen / Super Citoyen

Add ons

Who do I go to for questions about my account and any questionable debits to my account?

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Mayor / Maire

Re: Add ons


@GlennK wrote:

Who do I go to for questions about my account and any questionable debits to my account?


@GlennK  For incorrect billing issues or rewards not being applied properly best to submit a ticket to PM as follows:

stpm-new.png

 

 

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Town Hero / Héro de la Ville

Re: Add ons


@GlennK wrote:

Who do I go to for questions about my account and any questionable debits to my account?


Public Mobile does weird things in the payment history like showing a prices higher than advertised price but the issuig a credit to balance it out. If you give some details, maybe someone can answer questions here without needing a moderator.

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Good Citizen / Bon Citoyen

Re: Add ons

Yes I completely understand. The way they do it is very annoying. They charge you the pre discounted price on your first  bill and put your discount in to credits. Then on your second bill the next month, the credits will be discounted from that bill.