Activation Date (When Joined PM)

[Marzipan]

Is there anywhere within My Account that I can determine the date I first received service - as an alternative to searching my credit card records?

[Eister]

I just found someone posted a brilliant answer….click on your community Avitar and go to profile, it’s there!

[FredsGW]

Viewing the 6-month payment history does not tell you if you joined more than 6 months ago so that does not answer my question: When did I join?

Looking for the e-mail that PM sent two years ago after joining? Wouldnt know how to find that... 

Fred

[Marzipan]

I'm marking Sunflowershine's reply as the best solution.

Initially I thought "Payment History" was limited to 180 days, but not so. So just go there and search in your best guessed range to find when the cash started to flow.

[Mary_M]

You can also find it on your activation summary, but feel free to send us a message if you'd like this information confirmed @Marzipan 🙂 

Regards,

Mary

[sunflowershine · Accepted solution]

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@Marzipan wrote:

Is there anywhere within My Account that I can determine the date I first received service - as an alternative to searching my credit card records?

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@Marzipan You can go to the "Payment" tab and select "Transaction History", then select the 6 months period you want to search. You will be able to see when the payment being made but not necessary is the posting date on your statement. 

[Anonymous]

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@Marzipan wrote:

Is there anywhere within My Account that I can determine the date I first received service - as an alternative to searching my credit card records?

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If you keep your emails or texts then you should be able to find the first communications from here.

If it was less than a year then you might find your first transactions in your payment history.