cancel
Showing results for 
Search instead for 
Did you mean: 

Account suspended/Data not working

bkeeping9
Great Neighbour / Super Voisin
Hi there,

On August 9th I signed up for the 90 day 3gb plus 3gb additional data. I paid $144.90 on August 9th and signed up for autopay. Now it's saying my account is suspended and my data will not work. Help!
1 REPLY 1

skmkenn
Model Citizen / Citoyen Modèle

There appears to have been a glitch in the system causing multiple accounts to be suspended prematurely (I am currently affected by this issue myself).

 

Send a message to @Moderator_Team with your e-mail address, phone number and account number (located at the top right of the self-serve page) and let them know your service has been prematurely suspended and which plan you're on.

Need Help? Let's chat.