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Account Password Reset

Dorisguest
Great Neighbour / Super Voisin

I need my account password reset please the one I set before is not working and now I am locked out.

5 REPLIES 5

zhubao
Great Neighbour / Super Voisin

@Dorisguest wrote:

I need my account password reset please the one I set before is not working and now I am locked out.


@Dorisguest , just re-register your phone number with a different email account if you want to get access to your account right away. Use the "create Account" below to proceed. Capture payment server services2.PNG

Lieux
Oracle
Oracle

@Dorisguest wrote:

I need my account password reset please the one I set before is not working and now I am locked out.


Did you try FORGET MY PASSWORD for your self serve account? If yes and nothing help write a private message to the moderator here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 ant they will help you. Waiting time is few hours to 2 days but they work 7/7 days.

Triguy
Mayor / Maire

dabr
Mayor / Maire

@Dorisguest wrote:

I need my account password reset please the one I set before is not working and now I am locked out.


Too many attempts will lock you out, wait one hour before retrying.  Also use another browser or incognito mode.  If it still fails, contact Moderator_Team here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

MandyJ
Model Citizen / Citoyen Modèle

@Dorisguest wrote:

I need my account password reset please the one I set before is not working and now I am locked out.


Have you tried the "

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