@stonechucker wrote:@biscoff, I’m very happy with AutoPay, and it’s reliability in working as designed. In almost 30 months of service with Public Mobile, I’ve only once topped up early, and only because scheduled maintenance was scheduled on my renewal night.
@RobertQc, is correct in that you can top up early to prevent the need for the Autoapay to function, but for the majority of subscribers, it’s not an issue.
Agreed, out of the million? customers total monthly autopay failures vs subscribers probably round down to 0.0% My numbers are probably not accurate, but I would guess that somewhere in the neighbourhood of 1/10 times an existing customer wakes up to no service (not cunfused about how something works or a mistake they made, blacklist add, wrong add on purchase, mms not working, no text after roaming expire, confused about suspended message etc but an actual problem where service is not working), its very often a result of an autopay failure, and out of the various issues for completely losing your service / bugs / glitches the autopay failure is one of the only user-accessible prevention methods that can be 100% prevented by simply topping off.
Maybe my logic is flawed, but when I think of it like that, I think topping off in advance is one of the easiest, most overlooked and most important way to keep your service up and running at public mobile. I am also willing to bet that anyone who has had the auto-pay fail, and had suspended service will make sure to always top off in advance.
Which is why I feel that steering away from the 90 day plans is a poor choice by public mobile. When we are on a 90 day plan, there are 1/3 less renewals which mean 1/3 less top ups, 1/3rd less auto pays, which mean less renewal bugs, less suspended service and less angry customers.
EDIT-
I’ve always used safety goggles when working with tools, my good friend is always doing the safety squint (no glasses, just shuts his eyes a little lol), he told me its never been a problem so he sees no reason to wear safety goggles, but all I see is.
Better safe, than sorry.
