10 CAD reduction for 8 months not showing in amount

[sahertsiddiqui]

Hi, 

I just switched to Public Mobile with 40 dollars , auto pay, option. I read that I will also get 10 dollars reduction in my bill but its not showing and I am charged full 40 dollars.

Can someone clarify it please that who will 10 dollar saving I will get as per promo of 8 months.

Rgds

[gblackma]

@sahertsiddiqui . Welcome to PM. And don't forget that to receive this promo you cannot switch plans until the promo has concluded

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@sahertsiddiqui wrote:

Hi, 

I just switched to Public Mobile with 40 dollars , auto pay, option. I read that I will also get 10 dollars reduction in my bill but its not showing and I am charged full 40 dollars.

Can someone clarify it please that who will 10 dollar saving I will get as per promo of 8 months.

Rgds

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[Triguy · Accepted solution]

• Eligible customers will receive a credit for months 2-9, then resume paying full price from month 10 and onwards. Credit is non-refundable and non-redeemable for cash.
• The first credit will be applied to all eligible accounts within 30 days of activation. Remaining credits will be applied prior to each renewal date.