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wrong number ported

wenwen
Great Neighbour / Super Voisin

How can I have it fixe please?

3 REPLIES 3

popping
Retired Oracle / Oracle Retraité

@wenwen wrote:

How can I have it fixe please?


If you supplied a wrong phone number to be ported, you can port back.  You PM account will be closed.

 

Please provide more info what had happened.

GinYVR
Mayor / Maire

@wenwenOnly the moderators can fix your issue, contact them by clicking on the ? in the lower right hand corner, chat with SIMon, once you feel it understand your situation, type submit ticket and a support ticket will be generated for you. Be expect to hear from the moderators via Private Message (the envelope on the top right hand corner).. in about 2 days.

smp99
Deputy Mayor / Adjoint au Maire

Before we can help we need some details. 

Did you port the wrong number from an account that had multiple lines? Or just what. 

regardless it looks like you will need to contact the moderators. Click on the "?" On bottom right and answer a few questions. Eventually you will be able to create a ticket

 

 

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