won't let me top up

[roderickbirdsto]

Need to top up when I enter a voucher it says can not process.  I have tried 3 different vouchers

[hairbag1]

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@roderickbirdsto wrote:

Need to top up when I enter a voucher it says can not process.  I have tried 3 different vouchers

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Until the Public Mobile voucher glitch is addressed...have a look at recharge.com. You can recharge your account using on-line voucher provider...with a small cost.

Let us know if you opt for this method.

[Luddite]

@roderickbirdsto Based on this thread https://productioncommunity.publicmobile.ca/t5/Getting-Started/Vouchers-not-working/m-p/401849, you need to plan on at least 3 days without service. 

Meanwhile, if you need to make calls try an application like that from fongo.com; SMS also available for about $3. It provides free calling across Canada from wherever you are connected to wifi (or on cellular data). Even though I have never needed it in 4 years, it's my backup service for these situations.

[dabr]

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@roderickbirdsto wrote:

Need to top up when I enter a voucher it says can not process.  I have tried 3 different vouchers

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Unfortunately, there's a lot of problems with vouchers lately, you'll need to send a private message to Moderator_Team here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

It might take a few days to hear back from them according to other posters with similar problems.

[ChuckYeah]

Did you try Self serve and 611?