12-01-2019 08:06 PM - edited 01-05-2022 08:15 AM
New activation. New phone number, activated 6 hours ago and unable to receive phone calls. Able to receive text messages, just no incoming calls
12-12-2019 08:22 PM
No android
12-12-2019 08:20 PM
Still cannot get incoming calls after 6 hour wait??
12-01-2019 09:31 PM
Android phone. Will wait for moderator
12-01-2019 09:13 PM
@OKA6 wrote:New activation. New phone number, activated 6 hours ago and unable to receive phone calls. Able to receive text messages, just no incoming calls
@OKA6 Try putting you device in airplane mode. Wait for 15 minutes and turn off airplane mode what happens? Do you have an iPhone?
12-01-2019 09:12 PM
Try rebooting your phone. If you still have problems then submit a ticket by clicking on the question mark on the bottom right.
12-01-2019 09:09 PM
@OKA6 wrote:@GR. yes did now, thanks.
@GR. yes did now, thanks.
Response time is variable depending on case load. Expect action maybe within 24 hours.
12-01-2019 08:54 PM
12-01-2019 08:23 PM
@OKA6 did you go thru Simon the chat bot and get to submit a ticket
12-01-2019 08:21 PM
@ GR. I messaged them twice and no response. Hopefully there will be response tomorrow.
12-01-2019 08:17 PM
@OKA6 sounds like you have to message the moderator_team! Click on the question mark on the right hand side of the page and start a conversation with Simon the chat bot and get a ticket. The moderators will get back to you probably tomorrow morning
12-01-2019 08:14 PM
@GR
Picked new number. Tried calling from multiple phones and the message is "call can't be completed as dialed"
12-01-2019 08:11 PM
@OKA6 did you port your old number or pick a new number when activating? What happens if you dial your number from another phone?
