cancel
Showing results for 
Search instead for 
Did you mean: 

trying to contact mod

joshuanielsen33
Great Neighbour / Super Voisin

new here and cant figure out how to contact a moderator

13 REPLIES 13

Adan
Great Neighbour / Super Voisin

I'm trying to get back my account 

LaOmbra
Good Citizen / Bon Citoyen

@slash407 wrote:

just click new message and then type mods and a list would popp up


This is wrong. Only "Moderator_Team" will work.

sameh
Great Neighbour / Super Voisin

Thank you so much, Have a good night

Pizzaeh
Deputy Mayor / Adjoint au Maire

@sameh wrote:

I sent a message to them more than one hour but no reply.

I activated a tmprorarynumber as the activation process asked me for that 

 


The moderators are working through a queue of messages; if you haven't heard back yet, it's because they are helping other subscribers.  They will eventually be in contact with you.

 

Moderator hours:

Weekdays 8am to 12am

Weekends 8am to 10pm (eastern time)

 

 

 

sameh
Great Neighbour / Super Voisin

I sent a message to them more than one hour but no reply.

I activated a tmprorarynumber as the activation process asked me for that 

 

Metal1967
Deputy Mayor / Adjoint au Maire

@sameh 

Scroll up a few posts...NDESAI..posted a link to contact a moderator...

sameh
Great Neighbour / Super Voisin

Hi, Did you get help from the moderator?

I have the same issue as you


@joshuanielsen33 wrote:

thanks not used to doing things this way.


Tip: After contacting the mod, while waiting for the port to complete keep using your Koodo SIM card to make/receive calls. Once your phone stops working it means that the port is 100% complete then switch to Public Mobile SIM  and all should be good to go.

joshuanielsen33
Great Neighbour / Super Voisin

thanks not used to doing things this way.

@joshuanielsen33 You will need to send a private message to the Moderator_Team and they will get in touch with you shortly.

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

joshuanielsen33
Great Neighbour / Super Voisin

been on here all day trying to port a prepaid koodo account

 

 

 

 

(threads merged by computergeek541)

mimmo
Retired Oracle / Oracle Retraité

end a private message to moderator_team

 

the community can try to help if you explain your issue.

hairbag1
Mayor / Maire

Click here to message Moderators.

Try this.

 

In the mean time...what's up ? Maybe we can help.


 

Need Help? Let's chat.