11-08-2019 07:51 AM - edited 01-05-2022 07:54 AM
transfer of my number from Perto Canada Mobility to Public Mobile
it has been over 12 hours. how long doesthis take?
11-08-2019 08:02 AM
@Nyerie wrote:transfer of my number from Perto Canada Mobility to Public Mobile
it has been over 12 hours. how long doesthis take?
@Nyerie Porting from petrol Canada can take longer than most. But 12 hours is an indication there could be a problem. What services do you have? Are you only missing incoming calling? Does your old SIM still work in your phone for incoming caĺls? Have you tried rebooting your phone? Have you received the welcome text from public mobile? You would be advised to submit a ticket via simon (?) At the bottom right of your screen. Ask for a rep.
11-08-2019 08:01 AM