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joycesw
Great Neighbour / Super Voisin

the activation link leads to a blank page. i can't activte my new Sim!!!

 
Jb456
Mayor / Maire

Re: the activation link leads to a blank page. i can't activte my new Sim!!!

Yes server currently having issues for last few hours. Check back later

gblackma
Mayor / Maire

Re: the activation link leads to a blank page. i can't activte my new Sim!!!

@joycesw You have to wait until it's back up to activate your new SIM .

popping
Oracle

Re: the activation link leads to a blank page. i can't activte my new Sim!!!

@joycesw 

I can see the activation page using Opera browser on Windows 10.

https://activate.publicmobile.ca

 

But I get a blank page using Chrome browser on Windows 10.

If I enable my VPN, I am able to see the activation page on Chrome browser.

Staliger
Mayor / Maire

Re: the activation link leads to a blank page. i can't activte my new Sim!!!

@joycesw Working fine right now on Firefox, win10.

Jb456
Mayor / Maire

Re: the activation link leads to a blank page. i can't activte my new Sim!!!

K for me Chrome blank screen..but Incognito works.

 

@joycesw  open a new incongnito browser..it may work. It did for me.

mikescool
Great Neighbour / Super Voisin

Re: the activation link leads to a blank page. i can't activte my new Sim!!!

i was able to go through the process but it blanks out on the last page... not sure if it even got activated or not. so maybe don't actually activate now due to server issues?

Jb456
Mayor / Maire

Re: the activation link leads to a blank page. i can't activte my new Sim!!!


@mikescool wrote:

i was able to go through the process but it blanks out on the last page... not sure if it even got activated or not. so maybe don't actually activate now due to server issues?


Do you pass the section of entering payment information?? If you did check your credit card to see if you were charged...

 

If you were charged put sim in and see if anything works.

 

If not clear cookie / history cache try again in incognito mode

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