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the activation link leads to a blank page. i can't activte my new Sim!!!

joycesw
Great Neighbour / Super Voisin
 
7 REPLIES 7


@mikescool wrote:

i was able to go through the process but it blanks out on the last page... not sure if it even got activated or not. so maybe don't actually activate now due to server issues?


Do you pass the section of entering payment information?? If you did check your credit card to see if you were charged...

 

If you were charged put sim in and see if anything works.

 

If not clear cookie / history cache try again in incognito mode

mikescool
Great Neighbour / Super Voisin

i was able to go through the process but it blanks out on the last page... not sure if it even got activated or not. so maybe don't actually activate now due to server issues?

K for me Chrome blank screen..but Incognito works.

 

@joycesw  open a new incongnito browser..it may work. It did for me.

Staliger
Mayor / Maire

@joycesw Working fine right now on Firefox, win10.

popping
Retired Oracle / Oracle Retraité

@joycesw 

I can see the activation page using Opera browser on Windows 10.

https://activate.publicmobile.ca

 

But I get a blank page using Chrome browser on Windows 10.

If I enable my VPN, I am able to see the activation page on Chrome browser.

gblackma
Mayor / Maire

@joycesw You have to wait until it's back up to activate your new SIM .

Jb456
Mayor / Maire

Yes server currently having issues for last few hours. Check back later

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