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Great Neighbour / Super Voisin

text is not working-**********

team

i am unable to receive and send text

Highlighted
Mayor / Maire

Re: text is not working-

@mdimran 

Does your talk and data work?

Is your account status active?

Regular texts (SMS) versus Picture texts (MMS)?

 

Maybe reboot your phone.  Network reset. 

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Mayor / Maire

Re: text is not working-xxxxxx

Hi @mdimran 

Pls to remove your personal info

What phone do you use?

For mms enable data, it won't count against your data

If on iphone select sms on your settings for texting instead of iMessages, otherwise it will try to use your data

If that doesn't help try using different messenger just to test it

 

Edit

andI repeated it

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Deputy Mayor / Adjoint au Maire

Re: text is not working-xxxxxxxxxxxx


@totalUser wrote:

Go @mdimran 

Pls to remove your personal info

 


@totalUser @Dunkman Your replies both have the OP's phone number in them.

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Great Citizen / Super Citoyen

Re: text is not working-**********

@mdimran 

 

I can understand your frustration with this. If you’re on iPhone try enabling iMessage or if enabled, try disabling it. Go to Settings > Messages > iMessage. Check to see if you haven’t paid for your plan yet and add funds if needed:

 

https://selfserve.publicmobile.ca/Overview/

 

Additionally, you can try turning on airplane mode for 10 seconds then switch it back off. If it doesn’t work you can try turning off your phone for 10 seconds, then back on.

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Mayor / Maire

Re: text is not working-xxxxxxxxxxxx

@kevenv  thanks for pointing out I realised when I hit post

Then i try to cancel the post and off course everything freezes, I'm lucky it didn't post multiple times for each cancel I pressed:) 

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Mayor / Maire

Re: text is not working-**********

@mdimran 

Are you using an iPhone and trying to send/receive text from Android phone user or vise versa?

If yes, the iPhone user need to configure the iMessage settings as follows:


Under iPhone Messages settings:
iMessage = enabled

SMS/MMS
MMS Messaging = enabled
Group Messaging = enabled
All other Messages settings are disabled

 

How do you know what message type you are sending or receiving on iPhone?
Messages with green bubbles are normal SMS/MMS text messages.
Message with blue bubbles are sent via the iMessage

 

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