02-19-2021 10:18 PM - edited 01-05-2022 05:21 PM
I completed activation with full payment, but got a message from my phone: "failed to read data, network or sim card error." Anyone can help please? thanks
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02-19-2021 10:26 PM
@minliu , make sure the SIM card is aligned correctly to the notch on the one corner.
02-19-2021 10:20 PM
Hello @minliu ,
Try one or more of the below:
*turn off your phone, leave off for a few minutes, then reboot
*removing your SIM for a few minutes, then reinserting it
*go into airplane mode for a few minutes, then going back to regular mode
*reboot your phone again
02-19-2021 10:20 PM - edited 02-19-2021 10:46 PM
Recommend removing SIM, and trying to re-seat it in SIM tray.
Then, try reboot phone.
Try reset network settings.
Sometimes it takes an hour or two following activation for network to enable service.