cancel
Showing results for 
Search instead for 
Did you mean: 

sim activation

sc3
Great Neighbour / Super Voisin

I am trying to activate my sim card, and at the top of the choose phone number page, in red letters, it says " OnlineActivation/PhoneNumber/LoadErrorMessage " and will not let me go any further. Any suggestions?

6 REPLIES 6

rasavitha
Great Neighbour / Super Voisin

Sometimes after multiple tries, the SIM number also goes invalid. Try repeating it after clearing cache etc and if it still doesn't work, you might have to reach out to the Moderator_Team to check whether your SIM number is still valid and follow their process to get activated with them or go to a store to activate.

Are you trying to port?

It's better to get new number temporarily and you can port any time

tsparkle21
Model Citizen / Citoyen Modèle

@sc3 wrote:

That didn't work.


Sorry to hear that you are having a difficult time setting up. Maybe let a bit of time pass, like an hour or two then try again? 

sc3
Great Neighbour / Super Voisin

That didn't work.

totalUser
Mayor / Maire

I had similar issues I had to use ncognito mode

Of course I had to wait one hour before session released my sim card. Flash your cashe close all browsers and wait 50 mins

Good luck

Don't forget referral it may give you 20 bonus

NDesai
Oracle
Oracle

@sc3 Try using incognito/private browsing mode.

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

Need Help? Let's chat.