cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
0501
Great Neighbour / Super Voisin

setting up account

cannot remember my 4 digit code...can you help me re-set?


Accepted Solutions
JK8
Mayor / Maire

Re: setting up account


@0501 wrote:

cannot remember my 4 digit code...can you help me re-set?


Contact a Moderator (Public Mobile representative) for assistance.
 
  • You can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

View solution in original post


All Replies
JK8
Mayor / Maire

Re: setting up account


@0501 wrote:

cannot remember my 4 digit code...can you help me re-set?


Contact a Moderator (Public Mobile representative) for assistance.
 
  • You can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

View solution in original post

Re: setting up account


@0501 wrote:

cannot remember my 4 digit code...can you help me re-set?


This account PIN is sent to you by Public Mobile in a text message shortly after activation. If you're still using the same device, it might still be there if it was never deleted.

RosieR
Mayor / Maire

Re: setting up account


@0501 wrote:

cannot remember my 4 digit code...can you help me re-set?


Hi @0501 how did you activate your sim card?  If you activated in-store, your 4 digit code was sent to you by text.  If you activated online, then you chose the 4 digit code.  Think, what it could be?  Since you just created your community account, you must have activated recently.

 

May we ask why you need your 4 digit code so soon?  

 

Welcome to Public Mobile

 

 

Need Help? Let's chat.