09-26-2019 08:56 AM - edited 01-05-2022 07:17 AM
I want to recover a voice message of 3 months older.It is very important for me to recover.I couldnt find it in my mobile.
as per the vendor the message was sent on june 27th.
03-02-2020 04:41 AM
Hello, have you found your messages yet? If you do not have a backup, I think you can use a third-party tool. I have used Bitwar Android Data Recovery to recover my lost contacts and SMS, this tool is free and effective, so I think you can also have a try.
09-26-2019 12:59 PM
@schandnair wrote:I want to recover a voice message of 3 months older.It is very important for me to recover.I couldnt find it in my mobile.
as per the vendor the message was sent on june 27th.
I assume you need this past voice mail in order to confirm a promise made over the phone. Unfortunately -- from my past experience this is not possible ---- Because of my past unfortunate experience I now create a file and keep all emails, texts etc until I no longer need them. Live and learn.
09-26-2019 10:07 AM
You are likely out of luck.
However, if you want to try, you can contact moderator (PM employee) with your request. There is a remote possiblity that a moderator can help.
Click on the question mark on the right lower corner. Start the ticketing process to contact moderator. Expect at least 1-2 day wait.
09-26-2019 09:56 AM - edited 09-26-2019 09:57 AM
Not possible for lawyer to do anything
Even a police warrant would be useless at this point
You are talking over 90 days
If it was important you should have downloaded it or recorded it prior to deletion
@schandnair wrote:before trying to approach a lawyer
thought of checking alternate option to solve it
special request to telus?
09-26-2019 09:53 AM
before trying to approach a lawyer
thought of checking alternate option to solve it
special request to telus?
09-26-2019 09:51 AM - edited 09-26-2019 09:52 AM
Nope
Yeah thats way too late; 25 days is the longest in the industry so the message is long gone
@GinYVR wrote:@schandnairA court order?
09-26-2019 09:48 AM
@schandnairA court order?
09-26-2019 09:47 AM
is there any special request we can do to recover it from Telus
09-26-2019 09:46 AM
@schandnairNo the voicemails are stored on Telus' servers.. there is no way to recover them.
09-26-2019 09:44 AM
Is there any way we can recover if important.Or any 3rd party tools
09-26-2019 09:03 AM
I don't think you can recover it.
Voicemail messages will be automatically deleted after 10 days. You can recover them up to 48 hours after deletion by dialling in to your voicemail, then selecting ‘1’, followed by ‘9’.
09-26-2019 09:01 AM
I'm pretty sure you are out of luck. Do you know when it was deleted fro. Your account. Ie were you saving the message do it would not be deleted. I don't recall if PM allowed you to undelete recent messages.
Can't the vendor just tell you the message?
09-26-2019 09:00 AM
For listened voice message, it can only kept for 10 days for most carriers.