08-14-2020 05:06 PM - edited 01-05-2022 12:32 PM
08-14-2020 05:17 PM
The forum ate my post again👺. 🤔. @Gary49 if you ported from another cell provider it takes up to 3 hours to complete. A voip or landline it can take up to 7 days. If its from a cell provider and its over 3 hours, your port is probably stuck. Contact the moderators and ask them to fix it for you. There are 2 ways to contact the Moderator Team:
Once connected to Simon, you will be asked to log in again with your community user name and password. Please do, this allows you to continue and send your message.
- Check your private message sent box (click on the envelope top right of your screen) to make sure the message was sent.
- Keep an eye on the envelope top right of your screen. The mods answer will show up there. When it does, you will be asked to verify your self service account, with your password and login. Doing so allows the process to continue. Stay safe.
08-14-2020 05:10 PM - edited 08-14-2020 05:13 PM
@Gary49 if you ported your number it takes up to 7 days to complete if its a voip or landline and up to 3 hours if from a cell provider. If its been over 3 hours and you ported from a cell provider. Then your port may be stuck. Contact the moderators and ask them to fix it for you. There are 2 ways to contact the Moderator Team:
Once connected to Simon, you will be asked to log in again with your community user name and password. Please do, this allows you to continue and send your message.
- Check your private message sent box (click on the envelope top right of your screen) to make sure the message was sent.
- Keep an eye on the envelope top right of your screen. The mods answer will show up there. When it does, you will be asked to verify your self service account, with your password and login. Doing so allows the process to continue. Stay safe.
Welcome to PM.
08-14-2020 05:09 PM - edited 08-14-2020 05:11 PM
@Gary49 Hello try airplane mode for five minutes then reboot your phone if you just ported your number it may take a few hours
08-14-2020 05:07 PM
@Gary49 Hi do you have do not disturb on by accident?