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Luddite
Oracle

Re: Risk Free Activation - costs $10

@lexcyn Thanks for updating us all. It's great to hear of a success given the problems of late.

 

Welcome aboard.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
Misiak87
Good Citizen / Bon Citoyen

Re: Risk Free Activation - costs $10

Hello, I recently got my sim Activated. I can't text, but I can call?. When people call me back, someone other than me picks up...apparently PM gave me the same # as someone else..PLEASE HELP!

Martin
Legend

Re: Risk Free Activation - costs $10

Hello,

No two people can have the same number. Your number, assuming that it's still yours, is being misrouted.

Send a web mail to customer assistance. Include your SIM number along with other personal identifiers, so that customer assistance won't need to ask you for that information.

Good luck!
Misiak87
Good Citizen / Bon Citoyen

Re: Risk Free Activation - costs $10

Thank you. I've waited 48 hours and no response. How long does customer service take to respond?

Luddite
Oracle

Re: Risk Free Activation - costs $10

@Misiak87 What plan did you pick? I am wondering if you did choose a calling plan at all because the suggestion under this topic is to start with a text only plan.

 

Also have you emailed PM? That is not clear from your post.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
Rockdaddy22
Retired Oracle / Oracle Retraité

Re: Risk Free Activation - costs $10

Bump
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