promotion about second month of service free

[jamesmsun]

I got an email about a promotion for second month of service free and a one time data of 5GB free. If I activate by a certain date. The problem is I already activated the sim card before I got this email. How do I get this promotion?

[RossN · Accepted solution]

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@jamesmsun wrote:

I got an email about a promotion for second month of service free and a one time data of 5GB free. If I activate by a certain date. The problem is I already activated the sim card before I got this email. How do I get this promotion?

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@jamesmsun 

you could try to contact a moderator to help you can do so by clicking the chat bubble at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue 

 you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner, you can also  send a private message to the Moderators by clicking here. there are no guarantees they will fix it for you but it doesn't hurt to try 

[NDesai]

@jamesmsun As long as you signed up for the offer before activating, you will get the free month and 5GB before next renewal.