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Whanjo
Great Neighbour / Super Voisin

Hi.

1. I used have refer a friend reward  from my wife no. And my wife is still using same phone ,but reward is gone.

2. I already paid 90 days payment. If I change to 30days other plan  before finishing bill cycle, can I have  credit for diference? 

 Even if i change 30days plan, can i keep current reward ? 

 ( if i am 18mth user of pm, when i change plan it will be 0mth or 19mth for next month ) 

1 REPLY 1

matbasm
Deputy Mayor / Adjoint au Maire

Hi @Whanjo,


@Whanjo wrote:

Hi.

1. I used have refer a friend reward  from my wife no. And my wife is still using same phone ,but reward is gone.

 

2. I already paid 90 days payment. If I change to 30days other plan  before finishing bill cycle, can I have  credit for diference? 

 Even if i change 30days plan, can i keep current reward ? 

 ( if i am 18mth user of pm, when i change plan it will be 0mth or 19mth for next month ) 


1  If both accounts remained active, you should be receiving the referral reward.  You should contact the moderators about this

2  If you change the plan in the middle of a cycle, there is no credit for the unused portion.  However, you can make the change, and tell the system to only change the plan at the end of the current cycle.

3  If you change your plan, you are still on mth 18/19 (as far as loyalty rewards are concerned).

 

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