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fjmonteith
Good Citizen / Bon Citoyen

Re: phone not working

No. It is not an IPHONE. I have checked every setup, security, connection protocals, and was able to have them verified.

The mystery is: only certain numbers are affected. Most of these are gov't agencies. I am suspicious of someone trying to restrict my access to these agencies.

hTideGnow
Mayor / Maire

Re: phone not working

@fjmonteith  Which province are you at?   How many bar of reception showing on the screen?

 

also, what brand/model of your phone?

 

One thing you can try, change your Network type to 3G only and see if you are getting more calls.

 

Also, since you have tried different things, I suggest you open a ticket with Mod as well

To open a ticket with mod, click on the Bubble or directly at : https://publicmobile.ca/chatbot
Enter your question in SIMon. Follow the prompts until you reach the Contact Us button


If you have problems submitting a ticket, you can also send a private message to the moderators (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

fjmonteith
Good Citizen / Bon Citoyen

Re: phone not working

I am in contact with the MODERATOR thanks.

hTideGnow
Mayor / Maire

Re: phone not working

@fjmonteith let us know how it got resolved in the end... 

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