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vegas11
Good Citizen / Bon Citoyen

why does my phone sometimes say I don't have the talk option when I pay for it?

6 REPLIES 6

vegas11
Good Citizen / Bon Citoyen

not long distance

Jackhyf63
Town Hero / Héro de la Ville

Maybe try report your phone lost/stolen in the self service account and logout.  Wait 5-10 minutes.  Re-login and report phone found.  Restart your phone.  


@vegas11 wrote:

why does my phone sometimes say I don't have the talk option when I pay for it?


In addition to previously mentioned scenario of being out of minutes, this error can sometimes also be heard if a number is dialed incorrectly.

sulagok
Model Citizen / Citoyen Modèle

Hi, does this happen when you're making a long distance call?

 
 
 
 
 
 

gblackma
Mayor / Maire

@vegas11 are you on a limited minute plan. You get that message when you run out of minutes. Stay safe.

chrisbasm
Model Citizen / Citoyen Modèle

@vegas11- is the talk service working?

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