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no service

debrajoseph
Great Neighbour / Super Voisin

no phone service or phone number

8 REPLIES 8

cellphoneuser1
Mayor / Maire

@debrajoseph wrote:

no phone service or phone number


Did you complete the activation steps?

Jshorrocks
Great Neighbour / Super Voisin

Try entering again

GR
Mayor / Maire

@debrajoseph so you tried your sim card in your phone?  Did you activate in store or home online? 

GinYVR
Mayor / Maire

@debrajosephYou can also try *611 on your phone. You might have ran out of your 30 days plan and need to replenish. If you forget your password you can try the reset password function in the selfserve page or failing that would have to contact the moderators by clicking on the ? in the lower right hand corner.

debrajoseph
Great Neighbour / Super Voisin

new acctivation.

@debrajoseph did you have service with public mobile or is this a new activation? 

debrajoseph
Great Neighbour / Super Voisin

no cant log in says wrong password

GinYVR
Mayor / Maire

@debrajosephCan you log into your selfserve what does it say?

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