no service and no login

[Seehei]

Hi,

I am signed up for auto pay. I was due today. I have no service and it is not allowing me to login to my account. When I try to reset my password, it wont even send me an email.

I dont pay money to have no service. This needs to be fixed promptly and a discount given due to the lack of paid for service.

@Moderator_Team

[Anonymous]

@Seehei, you need to send a private message to the moderator team in order to get your password reset.   Also, have them investigate why your payment did not go through. 

Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.