07-07-2021 08:10 PM - edited 01-06-2022 02:43 AM
Hi
I switched to public today in a store. But I am not able to receive calls or use texting
07-07-2021 08:29 PM
@Eliezer175 the port should have been completed by now. Reboot the phone once more time and try calling yourself.
let us know the result
07-07-2021 08:29 PM - edited 07-07-2021 08:31 PM
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07-07-2021 08:27 PM
cant send or receive
07-07-2021 08:23 PM
Port should have been completed by now.
With a stuck port, you should not be able to receive calls or texts. You should be able to call out and send out texts. Are you able to send texts? What about data?
Might want to try a few basic troubleshooting advice:
1. Reboot phone
2. Network reset on phone.
3. Toggle airplane mode on, then off
4. Remove Sim card, re-insert and reboot phone.
07-07-2021 08:18 PM
yes from chatr
5 hours ago
yes I responded to the text
weird part is I can make calls but not receive or text
07-07-2021 08:14 PM
Did you try to port your number over from another carrier? How long ago did you attempt to port? It sometimes takes a few hours for mobile carrier ports to complete. If you are porting from a landline or VOIP service, it can take several days.
If you attempted to port, did you keep your old carriers SIM card in your phone to respond to the confirmation text from your old carrier to authorized the port?
07-07-2021 08:14 PM - edited 07-07-2021 08:29 PM
do you get a new number or transfer old number !
can you try it selecting the network to "3G ONLY"
for iPhone visit HERE
or HERE
for android visit HERE ,
if you still not working do one thing Make sure your phone is off before removing your SIM card,
and do rebooting your phone take your SIM card out and waiting for a 2 minute and put it back and turn on -This one is quick and simple.
what is mean for Rebooting the phone means to turn off your phone and turn it back on again.
or can you do try reseat the SIM card
1. power off your device
2. take out the SIM card,
3. wipe it clean SIM card,
4. put it back and power on,
5. toggling airplane mode off/on,
and do again Rebooting your phone means to turn off your phone and turn it back on again.