04-21-2018 07:49 PM - edited 01-04-2022 04:08 PM
how can i reset my account i did try used my email and my phone numbers and couldn't reset
04-21-2018 09:20 PM
Yeah unfortunately the password reset is still not fixed. When contacting mods they require the pin number to verify you account.
See details below.
How can you get help with your account, activation, or service?
In your message please include:
Don't know your pin?--provide any 3 of the following:
How long until they reply?:
Additional Useful Information:
04-21-2018 07:52 PM - edited 04-21-2018 10:17 PM
@tillie, Are you trying to reset the password for your account in the self serve portal? If so, you need to send a private message to the moderators team. Include your account# or phone number as well as your account password PIN in order to speed up initial contact.
Click here to send the moderator team a private message.
You can find information regarding the moderator team by following this link.
If that's not what you are looking for, please elaborate.