moderator

[CLY]

How do I get to submit a ticket to communicate with a moderator? 

[kselmak]

Hi @CLY 

If it's something commonty can help it may be much faster asking us.

If you can access your account https://publicmobile.ca.ada.support/chat/ 

If you can't access your account https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[gblackma]

@CLY as long as it doesn't involve accessing your account, we may be able to assist you here. Whats the problem?  Thanks. 

[gblackma · Accepted solution]

@CLY  

There are 2 ways to contact the Moderator Team:

• Faster response- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
• Slower- Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Keep an eye on the envelope top right of your screen.  The mods answer will show up there.  Stay safe. 

Welcome to PM .